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Cancel or get help

Last updated October 13, 2026

There is no subscription

Every Ghostface AI purchase is a one-time payment. Nothing renews and you will never be charged again, so there is nothing to cancel.

How the charge looks on your statement

Your card or bank statement shows SORACAI* GHOSTFACE-AI. That is us: ghostface-ai.com, paid by card, Apple Pay or Google Pay through Stripe.

Refunds and help

Email support@soracai.com with the email you paid with (or your order number) and we will help, re-make your pack or refund you. If your pack could not be made, the refund is already automatic. See the refund policy.

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